Tag: future

Walmart & ChatGPT: Your Next Shopping Trip is Here! ## Walmart Embraces the Future: Shopping with ChatGPT is Coming Soon! Imagine this: You need a new blender. Instead of navigating endless aisles or scrolling through countless online product pages, you simply tell a familiar AI assistant what you’re looking for. “Hey ChatGPT, I need a reliable blender for smoothies, under $100, and it needs to be delivered by Friday.” This isn’t science fiction anymore; it’s the dawn of “agentic commerce,” and Walmart is leading the charge. The retail giant has announced a groundbreaking partnership that will allow customers to complete transactions directly through ChatGPT, signaling a seismic shift in how we shop. This move isn’t just about convenience; it’s about redefining the entire customer journey. Walmart’s foray into agentic commerce, powered by OpenAI’s cutting-edge AI, promises a more personalized, efficient, and potentially even delightful shopping experience. But what does this truly mean for consumers, for the retail landscape, and for the future of online interactions? ### The Rise of Agentic Commerce: Beyond Simple Chatbots For years, chatbots have been a staple of customer service, offering basic answers to frequently asked questions. However, agentic commerce represents a significant leap forward. Unlike traditional chatbots, which are often limited to pre-programmed responses, AI agents like ChatGPT can understand context, learn user preferences, and even take proactive steps to fulfill a request. Think of it as having a personal shopping assistant who understands your needs, anticipates your desires, and can execute complex tasks on your behalf. This is the core of agentic commerce – AI acting as an “agent” to perform actions and achieve goals for the user. #### What Sets Agentic Commerce Apart? * **Contextual Understanding:** AI can grasp the nuances of your requests, remembering past interactions and preferences. * **Proactive Problem-Solving:** Instead of just answering questions, AI agents can identify potential issues and offer solutions before you even think of them. * **Task Execution:** The key differentiator is the ability to perform actions, such as adding items to a cart, comparing prices, and even completing purchases. * **Personalization at Scale:** AI can tailor recommendations and interactions to individual users, creating a truly bespoke shopping experience. Walmart’s decision to integrate ChatGPT into its shopping ecosystem is a powerful endorsement of this emerging paradigm. It suggests that the future of retail lies not just in having a strong online presence, but in seamlessly integrating AI into the very fabric of the customer interaction. ### How Will Walmart’s ChatGPT Integration Work? While the full details of the implementation are still unfolding, the core concept is clear: customers will be able to engage with ChatGPT to initiate and complete shopping tasks within Walmart’s platform. This could manifest in several exciting ways: #### Potential Customer Interactions: * **Product Discovery and Recommendations:** “ChatGPT, show me some stylish and comfortable running shoes for women, suitable for trail running.” The AI could then present options, perhaps even asking clarifying questions like, “Are you looking for waterproof features?” * **Price Comparisons and Deals:** “ChatGPT, what’s the best price for this specific brand of coffee maker across Walmart and its competitors?” * **Order Management:** “ChatGPT, I need to track my recent order and see if it’s eligible for a return.” * **Troubleshooting and Support:** “ChatGPT, my new smart TV isn’t connecting to Wi-Fi. Can you help me troubleshoot?” * **Direct Purchasing:** The most revolutionary aspect: “ChatGPT, add these groceries to my cart and check out using my saved payment method.” This level of integration means that the shopping experience could become as natural as having a conversation with a knowledgeable friend. The friction often associated with online shopping – searching, comparing, navigating – could be significantly reduced. ### The “Why” Behind Walmart’s Bold Move Walmart’s strategic pivot towards agentic commerce is driven by several key factors, all aimed at solidifying its position as a retail leader in the digital age: #### Strategic Imperatives: 1. **Enhancing Customer Experience:** At its heart, this is about making shopping easier, faster, and more enjoyable. By leveraging AI, Walmart aims to reduce friction points and create a more seamless journey from discovery to purchase. 2. **Personalization at Scale:** AI allows Walmart to offer a level of personalization that was previously impossible. Understanding individual preferences and past behaviors can lead to highly relevant product suggestions and tailored offers. 3. **Operational Efficiency:** Automating customer interactions through AI can free up human resources for more complex issues, potentially leading to cost savings and improved service for more intricate problems. 4. **Staying Ahead of the Curve:** In a rapidly evolving tech landscape, Walmart is demonstrating its commitment to innovation. This move positions them as a forward-thinking retailer, attracting tech-savvy consumers and setting new industry standards. 5. **Data-Driven Insights:** Interactions with AI agents will generate vast amounts of data, providing Walmart with deeper insights into customer behavior, preferences, and emerging trends. This partnership with OpenAI is not merely a technological upgrade; it’s a fundamental reimagining of the customer relationship. It signifies a commitment to meeting consumers where they are, in an era where AI is becoming increasingly integrated into our daily lives. ### What to Expect: Opportunities and Challenges The integration of ChatGPT into Walmart’s shopping experience opens up a world of possibilities, but like any significant technological shift, it also presents potential challenges. #### Opportunities: * **Increased Sales Conversion:** A more intuitive and personalized shopping process can lead to higher conversion rates as customers find what they need more easily. * **Enhanced Customer Loyalty:** A superior and convenient shopping experience can foster greater customer loyalty and repeat business. * **New Revenue Streams:** Agentic commerce could pave the way for new services and personalized shopping bundles. * **Democratization of AI in Retail:** Walmart’s adoption could accelerate the widespread use of advanced AI in the retail sector, benefiting consumers across the board. #### Potential Challenges: * **Data Privacy and Security:** As AI agents handle more personal information, robust data privacy and security measures will be paramount. * **Accuracy and Reliability:** Ensuring the AI provides accurate product information and completes transactions flawlessly is critical to maintaining customer trust. * **The “Human Touch”:** While AI can enhance efficiency, there will likely still be a need for human interaction for complex customer service issues or when customers simply prefer speaking to a person. * **Digital Divide:** Ensuring that this advanced technology is accessible and understandable to all demographics, including those less familiar with AI, will be important. * **Ethical Considerations:** As AI agents become more capable, ethical considerations around transparency, bias, and responsible use will need careful attention. For instance, a study by McKinsey found that AI-powered personalization can boost sales by 5-15% and marketing spend by 10-30%, highlighting the significant potential for businesses that effectively implement these technologies. However, concerns around data privacy are also growing, with a significant portion of consumers expressing apprehension about how their personal information is used by AI. ### The Broader Impact: Reshaping Retail and Beyond Walmart’s bold move has far-reaching implications that extend beyond its own customer base. It serves as a powerful signal to the entire retail industry: the era of passive online browsing is evolving into an active, AI-driven shopping experience. 1. **Setting a Precedent:** Other retailers will undoubtedly watch Walmart’s implementation closely. Success here could spur widespread adoption of similar AI-powered shopping solutions across various sectors. 2. **Shifting Consumer Expectations:** As consumers become accustomed to the convenience and personalization offered by agentic commerce, their expectations for all online interactions will rise. 3. **Evolution of E-commerce Platforms:** E-commerce platforms themselves may need to be re-architected to better support AI agents and complex transactional capabilities. 4. **The Future of Work:** While AI can automate tasks, it also creates new roles in AI development, management, and oversight, as well as potentially elevating human roles to focus on more strategic and empathetic customer interactions. The integration of powerful AI models like ChatGPT into everyday consumer activities is no longer a distant future; it is happening now. Walmart’s initiative is a significant milestone, transforming the shopping experience from a series of clicks and searches into a conversational, goal-oriented interaction. ### Get Ready for the Conversational Checkout The prospect of shopping with ChatGPT at Walmart is an exciting glimpse into the future of commerce. It promises a more intuitive, personalized, and efficient way to meet our needs. As this technology matures and integrates further, we can anticipate a retail landscape that is more responsive, more intelligent, and ultimately, more tailored to each individual shopper. The journey from browsing to buying is about to become a conversation. **Ready to explore the future of shopping? Share your thoughts on how AI will change your shopping habits in the comments below!** copyright 2025 thebossmind.com Source Links: * [https://www.mckinsey.com/industries/retail/our-insights/the-future-of-retail-is-personal](https://www.mckinsey.com/industries/retail/our-insights/the-future-of-retail-is-personal) * [https://www.pewresearch.org/internet/2023/09/28/americans-and-artificial-intelligence-public-opinion-and-experience/](https://www.pewresearch.org/internet/2023/09/28/americans-and-artificial-intelligence-public-opinion-and-experience/)

: Walmart is set to revolutionize shopping by allowing customers to complete…

Steven Haynes

ChatGPT Powers Walmart’s Future: Agentic Commerce Arrives! ## Walmart Embraces AI: ChatGPT Revolutionizes Shopping with “Agentic Commerce” Imagine a world where your shopping assistant isn’t just a search bar, but an intelligent conversationalist. That future is rapidly approaching as retail giant Walmart announces a groundbreaking partnership with OpenAI, integrating **ChatGPT** into its customer experience. This move signals a significant leap into “agentic commerce,” a new paradigm where AI agents proactively assist and even complete transactions on behalf of consumers. This isn’t just about faster checkout; it’s about a fundamentally more personalized and intuitive way to shop, powered by the conversational prowess of advanced AI. ### What is Agentic Commerce and Why is Walmart Betting Big on ChatGPT? Agentic commerce refers to a type of e-commerce where AI agents act with a degree of autonomy to fulfill user requests. Instead of a customer meticulously browsing, adding items to a cart, and manually checking out, an AI agent can understand nuanced requests, research options, compare prices, and even finalize purchases with minimal human intervention. Think of it as having a personal shopping concierge available 24/7, capable of understanding your needs, preferences, and even your budget. Walmart’s decision to integrate **ChatGPT** is a strategic masterstroke. The retail behemoth recognizes the immense potential of conversational AI to transform the customer journey. By leveraging **ChatGPT’s** advanced natural language understanding and generation capabilities, Walmart aims to: * **Enhance Customer Experience:** Move beyond transactional interactions to create more engaging and helpful shopping experiences. * **Boost Efficiency:** Streamline the purchasing process, reducing friction and saving customers valuable time. * **Drive Innovation:** Position itself at the forefront of retail technology, attracting a new generation of digitally savvy consumers. * **Personalize Recommendations:** Offer highly tailored product suggestions based on conversational context and past behavior. This partnership is a clear indication that AI is no longer a futuristic concept in retail; it’s a present-day reality that is poised to redefine how we shop. ### How Will ChatGPT Transform Your Walmart Shopping Experience? The integration of **ChatGPT** into Walmart’s platform promises a suite of exciting new features and functionalities. While the full scope of “agentic commerce” is still evolving, here’s what customers can likely expect: #### 1. Conversational Product Discovery and Recommendations Forget endless scrolling. With **ChatGPT**, you’ll be able to articulate your needs in plain English. * **Example:** Instead of searching for “running shoes,” you could say, “I need comfortable, supportive running shoes for marathons that are also good for trail running and come in a size 9, preferably under $150.” * **AI’s Role:** **ChatGPT** would then process this request, understand the nuances of “comfortable,” “supportive,” “marathon,” and “trail running,” and present you with a curated list of suitable options, highlighting key features and price points. It could even ask clarifying questions like, “Do you have a preferred brand or color?” #### 2. Intelligent Assistance for Complex Purchases For larger or more complex purchases, **ChatGPT** can act as an invaluable research assistant. * **Example:** “I’m looking for a new TV for my living room. It needs to be at least 65 inches, have good picture quality for watching sports, and be compatible with my existing soundbar.” * **AI’s Role:** **ChatGPT** can compare specifications, read reviews, and explain technical jargon in an understandable way, helping you make an informed decision without having to become an expert yourself. #### 3. Streamlined Reordering and Replenishment Never run out of essentials again. Agentic commerce can automate routine purchases. * **Example:** “My dog’s food is running low. Please order the same brand and size bag that I bought last month.” * **AI’s Role:** **ChatGPT** can access your purchase history, identify the correct product, and initiate the reorder process, potentially even offering a discount for recurring orders. #### 4. Personalized Deals and Promotions AI can analyze your shopping habits and preferences to offer the most relevant deals. * **Example:** If you frequently buy organic produce, **ChatGPT** might proactively inform you about a sale on organic berries or suggest new organic products you might like. #### 5. Enhanced Customer Support Integration Beyond just purchases, **ChatGPT** can also improve customer service interactions. * **Example:** “Where is my order?” or “I need to return an item.” * **AI’s Role:** **ChatGPT** can provide instant updates on order status, guide you through the return process, and even troubleshoot common issues, freeing up human agents for more complex inquiries. ### The Broader Implications of Walmart’s AI Push Walmart’s foray into agentic commerce with **ChatGPT** is more than just an update to their app; it’s a significant indicator of future retail trends. #### The Rise of the AI Shopping Agent This development paves the way for a future where AI shopping agents become commonplace. These agents could exist within retailer apps, as standalone services, or even be integrated into smart home devices. Their ability to understand context, learn preferences, and act on behalf of the user will fundamentally change consumer behavior. #### Increased Competition and Innovation As Walmart embraces this technology, other retailers will undoubtedly feel the pressure to innovate. We can expect a surge in AI-driven shopping experiences across the industry, leading to a more competitive landscape focused on customer convenience and personalization. #### Data and Privacy Considerations The success of agentic commerce relies heavily on data. AI agents need access to purchase history, preferences, and even browsing behavior to function effectively. This raises important questions about data privacy and security. Consumers will need to trust that their data is being handled responsibly. Walmart and its partners will need to be transparent about data usage and provide robust privacy controls. #### The Future of Retail Jobs While this technology promises greater efficiency, it also raises questions about the future of retail jobs. Roles focused on routine transactions and basic customer service may evolve or be reduced. However, new opportunities will likely emerge in areas such as AI training, data analysis, and managing complex customer issues that AI cannot yet handle. ### Navigating the New Era of Shopping For consumers, embracing this shift means understanding the potential benefits and exercising informed decision-making. Here’s what you can do: 1. **Stay Informed:** Keep an eye on how Walmart and other retailers implement these AI features. 2. **Experiment:** Don’t be afraid to try out the new conversational shopping tools when they become available. 3. **Be Clear and Specific:** The more precise your requests to the AI, the better the results will be. 4. **Review Recommendations:** Always critically evaluate AI-generated suggestions before making a purchase. 5. **Protect Your Data:** Be mindful of the permissions you grant to AI services and understand their privacy policies. ### Looking Ahead: The Evolution of Commerce Walmart’s integration of **ChatGPT** is a bold step into the future of retail. It signifies a move towards a more intelligent, personalized, and efficient shopping experience. As agentic commerce matures, we can anticipate a world where our AI assistants seamlessly manage our shopping needs, freeing up our time and enhancing our purchasing decisions. This evolution, while exciting, also calls for careful consideration of data privacy and the changing landscape of retail employment. The journey into agentic commerce has just begun, and its impact on how we buy and sell will be profound. copyright 2025 thebossmind.com Source: [https://www.reuters.com/technology/walmart-testing-chatgpt-powered-shopping-features-wsj-2023-08-30/](https://www.reuters.com/technology/walmart-testing-chatgpt-powered-shopping-features-wsj-2023-08-30/) Source: [https://www.forbes.com/sites/tonybradley/2023/09/01/walmart-and-chatgpt-push-towards-agentic-commerce/](https://www.forbes.com/sites/tonybradley/2023/09/01/walmart-and-chatgpt-push-towards-agentic-commerce/)

: Walmart is revolutionizing online shopping by integrating ChatGPT for "agentic commerce,"…

Steven Haynes

Flexo Automation in Asia: The Future of Printing is Here! # Flexo Automation in Asia: The Future of Printing is Here! The printing industry in Asia, long dominated by the highly automated gravure sector, is witnessing a seismic shift. Flexographic printing, once considered a less sophisticated alternative, is rapidly catching up, driven by an unprecedented wave of end-to-end automation. This isn’t just an incremental upgrade; it’s the dawn of “Flexographic Printing 5.0,” a new era that promises unparalleled efficiency, quality, and flexibility for brand owners and converters alike. For years, gravure printing has reigned supreme in high-volume, high-quality applications across Asia, largely due to its inherent automation capabilities. However, the landscape is changing dramatically. Flexo is no longer playing catch-up; it’s leading the charge into a future where intelligent machines, seamless workflows, and data-driven insights are the norm. This transformation is set to redefine what’s possible in packaging and label production, making it a critical topic for anyone involved in the print supply chain. ## The Gravure Dominance and the Rise of Flexo Historically, gravure printing’s appeal in Asia stemmed from its robust automation, enabling consistent, high-speed production for demanding applications like flexible packaging and high-quality magazines. Its precision and repeatability made it the go-to choice for brands prioritizing visual perfection and mass output. However, the inherent complexities and costs associated with gravure – particularly the long lead times for cylinder production and the significant capital investment – have created an opening. As the demand for shorter runs, faster turnaround times, and greater design flexibility surged, flexographic printing began to emerge as a compelling alternative. The recent advancements in flexo technology, especially in the realm of automation, have amplified this trend, making it a formidable competitor. ## What Exactly is Flexographic Printing 5.0? Flexographic Printing 5.0 represents the pinnacle of automation and digitalization in the flexo industry. It’s not just about individual automated machines; it’s about an integrated ecosystem where every stage of the printing process, from pre-press to post-press, is connected, intelligent, and optimized. Key characteristics of this new era include: * **End-to-End Workflow Automation:** This encompasses everything from automated job submission and pre-press preparation to automated press setup, color management, and even automated waste reduction and quality control. * **Data Integration and Analytics:** Presses and workflows are equipped with sensors and connectivity that generate vast amounts of data. This data is then analyzed to optimize performance, predict maintenance needs, and improve overall efficiency. * **Artificial Intelligence (AI) and Machine Learning (ML):** AI and ML are being leveraged for tasks such as intelligent color matching, defect detection, and predictive analytics, further enhancing consistency and reducing human intervention. * **Robotics and Advanced Material Handling:** Automation extends to the physical handling of materials, such as automated loading and unloading of sleeves, anilox rolls, and substrates, minimizing downtime and improving operator safety. * **Interoperability:** Different systems and software within the print environment can communicate seamlessly, creating a unified and efficient operational flow. ## The Driving Forces Behind Flexo’s Automation Surge in Asia Several factors are propelling the adoption of advanced automation in flexo printing across Asia: ### 1. Evolving Market Demands * **Shorter Production Runs:** Brands increasingly require smaller print runs for product variations, seasonal promotions, and localized marketing campaigns. Flexo’s inherent flexibility and faster setup times make it ideal for these scenarios. * **Faster Time-to-Market:** The pressure to get products to consumers quickly means that print providers need to reduce lead times. Automation significantly accelerates the entire printing process. * **Increased Customization:** Consumers expect personalized products. Flexo’s ability to handle variable data printing and intricate designs with automation is crucial for this trend. ### 2. Technological Advancements * **Digital Flexo Plates:** The rise of high-quality digital flexo plates has dramatically improved print quality, making flexo a more viable option for premium applications previously reserved for gravure. * **Advanced Press Technology:** Modern flexo presses feature sophisticated automation for registration control, ink management, and impression settings, drastically reducing manual adjustments. * **Integrated Color Management Systems:** Automated color management ensures consistent color reproduction across different jobs and presses, a critical factor for brand integrity. * **Vision Inspection Systems:** AI-powered vision systems can detect defects in real-time, ensuring high-quality output and minimizing waste. ### 3. Economic and Operational Benefits * **Reduced Labor Costs:** Automation lessens the reliance on skilled labor for repetitive tasks, addressing potential labor shortages and reducing overall operational expenditure. * **Minimized Waste:** Automated setup and color control lead to significant reductions in substrate and ink waste, contributing to both cost savings and environmental sustainability. * **Improved Throughput and Capacity:** By reducing setup times and increasing run speeds, automation allows printers to produce more in less time, increasing their overall capacity. * **Enhanced Quality and Consistency:** Automated processes eliminate human error, leading to more consistent and higher-quality prints, which is vital for brand reputation. ## Key Areas of Automation in Modern Flexo Presses The “end-to-end automation” mentioned in the press release refers to a comprehensive approach that touches nearly every aspect of the flexo printing operation. Here are some of the most impactful areas: ### Automated Pre-Press and Job Management * **Automated File Preparation:** Software that automatically checks, corrects, and prepares artwork for printing. * **Automated Plate Mounting:** Robotic systems for precise and fast mounting of flexo plates, ensuring perfect registration from the start. * **Automated Anilox Roll Management:** Systems that can automatically select, clean, and mount the correct anilox rolls for each job. ### Automated Press Setup and Operation * **Automated Impression Setting:** Sensors and software that automatically set the correct impression pressure for each print station, optimizing ink transfer and reducing setup time. * **Automated Registration Control:** Real-time monitoring and adjustment of print registration to maintain perfect alignment of colors, even at high speeds. * **Automated Ink Management:** Closed-loop ink systems that automatically dispense, mix, and maintain ink viscosity, ensuring consistent color and reducing waste. * **Automated Wash-up Procedures:** Robotic systems that can automatically clean print stations, anilox rolls, and other components, saving significant time and labor. ### Automated Quality Control and Monitoring * **In-line Vision Inspection:** Cameras and AI software that scan every inch of the printed web, identifying defects like smudges, misregistration, or color inconsistencies in real-time. * **Automated Color Monitoring:** Spectrophotometers and color management software that continuously monitor and adjust color to ensure it stays within specified tolerances. * **Data Logging and Reporting:** Automated systems that record all critical production parameters, enabling detailed analysis for continuous improvement and traceability. ## The Impact on Different Stakeholders The shift towards Flexo Printing 5.0 has profound implications for various players in the printing ecosystem: ### For Print Converters: * **Increased Competitiveness:** The ability to offer faster turnaround times, higher quality, and more cost-effective solutions for shorter runs makes them more competitive against gravure and other printing methods. * **Improved Profitability:** Reduced waste, lower labor costs, and higher throughput directly translate to better profit margins. * **Attracting New Business:** The enhanced capabilities open doors to new markets and clients who previously opted for gravure. * **Enhanced Employee Satisfaction:** Automating tedious and repetitive tasks can lead to more engaging and less physically demanding roles for employees. ### For Brand Owners: * **Greater Brand Consistency:** Automated quality control ensures that brand colors and logos are reproduced perfectly every time, regardless of the print run size or location. * **More Agile Marketing Campaigns:** The ability to produce shorter runs and customize packaging quickly allows brands to react faster to market trends and consumer demands. * **Reduced Packaging Costs:** Increased efficiency and reduced waste in the printing process can lead to lower overall packaging costs. * **Sustainability Benefits:** Reduced waste and optimized resource usage align with growing corporate sustainability goals. ### For Equipment Manufacturers: * **Innovation Opportunities:** The demand for advanced automation drives innovation in press design, software development, and robotics. * **Market Expansion:** The growing adoption of flexo in Asia presents a significant growth market for manufacturers of automated printing solutions. * **Focus on Integrated Solutions:** Manufacturers are increasingly offering complete, integrated automation solutions rather than just individual machines. ## Challenges and the Road Ahead While the momentum is undeniable, the transition to Flexo Printing 5.0 isn’t without its challenges: * **Initial Investment:** The advanced automation systems require a significant upfront investment, which can be a barrier for some smaller converters. * **Skills Gap:** While automation reduces the need for certain manual skills, it creates a demand for new expertise in areas like data analysis, software integration, and advanced machine operation. * **Integration Complexity:** Integrating multiple automated systems from different vendors can be complex and requires careful planning and execution. * **Cybersecurity:** As systems become more connected, ensuring robust cybersecurity measures is paramount to protect sensitive production data. Despite these hurdles, the long-term benefits of Flexo Printing 5.0 are too significant to ignore. As technology continues to mature and costs potentially decrease, its adoption is expected to accelerate. The press release highlights a critical inflection point where flexo printing in Asia is not just modernizing but is poised to redefine industry standards through comprehensive automation. ## Conclusion: Embracing the Automated Future The rise of end-to-end automation in flexographic printing in Asia marks a pivotal moment for the industry. Flexographic Printing 5.0 is no longer a distant concept but a tangible reality that is transforming how packaging and labels are produced. By embracing these advancements, print converters can unlock unprecedented levels of efficiency, quality, and flexibility, while brand owners can benefit from greater consistency and agility in their supply chains. The future of printing is automated, and Asia is leading the charge. **If you’re a print converter or brand owner looking to navigate this evolving landscape, understanding and investing in these automated flexo solutions is no longer an option – it’s a necessity for staying competitive.** — copyright 2025 thebossmind.com Source 1: [https://www.printingworld.com/technology/flexo-printing-5-0-the-future-of-packaging-printing/](https://www.printingworld.com/technology/flexo-printing-5-0-the-future-of-packaging-printing/) Source 2: [https://flexographic.com/the-future-of-flexography-automation-and-digitalization/](https://flexographic.com/the-future-of-flexography-automation-and-digitalization/)

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